Privacy Policy

With this Privacy Policy we inform users of our website www.liveartdesigner.com about the privacy terms regarding the collection, use and disclosure of Personal Information we receive from them.

Be sure that we use Personal Information only for providing the necessary information for users and improving the website.

NOTE: With the access or use of our website you agree to the collection and use of information in accordance to Privacy Policy.

INFORMATION WE COLLECT AND USE

• Personal Data you provide to us

LiveArt website collects the information that you provide us, that includes personally identifiable information. It's data that user leaves when downloads package, registers to our forum, fills out contact form, responds to emails. It can be used to contact, identify user, for internal analytics, research and reporting. It will help us to provide our users with the necessary services that they have requested when accepting our Privacy Policy.

The Personal Data that users share with us can be used to contact them with newsletters, useful marketing and technical materials that may be of interest to them. For this purposes we use Campaign Monitor service that also strictly supports GDPR from their side. You are always offered to opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or online profiles. We (or service providers on our behalf) may then send communications and marketing to these emails or profiles. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

• Log Data

We collect information that user's browser sends whenever visit our website ("Log Data"). This data may include information such as user's computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other statistics.

• Content

While using our website users may upload or input various types of content such as attachments, project names, team names, conversations, screenshots, examples of data sources (together, the "Content").

Information about others. When user needs to add to the communication (for example into the email) a new person who is also interested in using our product, we can ask for that person’s contact information, which may include email address or social network identity, and automatically will be added to our contact database.

HOW WE USE INFORMATION

We use Personal Information, that we collect for various purposes but all of them are aimed at providing our users with the best services. Examples of how we may use Personal Information is the following:

• Respond to user's request for information and provide with more effective customer service
• Notify about changes to our product and information about products you have purchased from us unless you have opted not to receive such information
• Gather analysis or valuable information so that we can improve our product or website
• Provide customer support
• Detect, prevent and address technical issues
• Customize the advertising and content you see
• Gather and derive insights from your use of the website help us better understand your interests and needs, and improve the website and product
• Engage in analysis, research, and reports regarding use of our website and product
• Provide, manage, and improve the website and product
• Protect our website and our users

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

To collect the information we use Internet server logs, cookies, tags, tracking pixels, and other similar tracking technologies. A web server log is a file where website activity is stored. A cookie is a small file that is placed on your computer or mobile device when you visit a site, that enables us to: (i) recognize your computer and login session; (ii) store your preferences and settings; (iii) understand which web pages of the website you have visited; (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform analytics; and (vi) assist with security and administrative functions. Tracking pixels are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, email open rates, measure popularity of the website and associated advertising, and to access user cookies. As we adopt additional technologies, we may also gather information through other methods.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the "Help" section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari).

ONLINE ANALYTICS & ADVERTISING

• Analytics

We may use third-party web analytics services (such as those of Google Analytics) on our website to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to our users. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

In emails campaigns we may also use analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

• Advertising

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to our users when they access our websites (for ex. We may choose to work with Google AdWords, Facebook or other advertising networks). These companies may place or recognize a unique cookie, or similar tracking technology, on user’s browser (including the use of pixel tags). They may also use these technologies, along with data they collect about users online. For more information about how to opt out of behavioral advertising delivered by Network Advertising Initiative member companies in desktop and mobile browsers on the particular device on which users accessing this Privacy Policy, please visit the Network Advertising Initative and Digital Advertising Alliance.

PAYMENTS

We use third-party services for payment processing when we provide paid products and/or services within the website.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• Freshbooks. Their Privacy Policy can be viewed at https://www.freshbooks.com/policies/privacy
• Stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy

RETENTION & SECURITY OF DATA

We will retain user's Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Personal Information for internal analysis purposes.

For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, users send to us electronically. The encryption process protects this information, by scrambling it before it is sent to us from your computer.

The security of data we collect is our priority, but it should be mentioned that no method of transmission over the Internet, or method of electronic storage is 100% secure. Despite, we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

TRANSFER OF DATA

The information about users, including Personal Data, may be transferred to — and maintained on — computers located outside of user's state, province, country or other governmental jurisdiction where the data protection laws may differ than those from user's jurisdiction.

Your agreement to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

YOUR RIGHTS (includes data protection rights under General Data Protection Regulation)

You can always contact us:

• To learn more about the information collected through the website
• To request deletion of information we collect about you
• To rectify any Personal Data held about you that is inaccurate
• To restrict or object to the processing of your information
• To withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

THIRD PARTY LINKS AND FEATURES

The website contains links to third-party websites such as social media sites, and also contain third-party plugins and functionalities. LiveArt is not responsible for the content or practices of those websites or services. The collection, use, and disclosure of users information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

CHILDREN'S PRIVACY

We do not target and collect personal information from anyone under the age of 18.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on this page or will be provided with appropriate notice via email.

Please view the Policy periodically.

If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the website, you are confirming that you have read and understood the latest version of this Privacy Policy.

LIVEART CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us by using the contact information we provided on our Contact page.